Privacy Policy

HIPAA Compliance

At AI Medical Scribe, we are committed to protecting the privacy and security of all protected health information (PHI) in accordance with HIPAA regulations.

Data Retention and Disposal Policy

AI Medical Scribe retains medical documentation records for a minimum of 6 years from the date of service barring any outstanding requests or issues. After this retention period:

• Records are disposed of in a HIPAA-compliant manner by shredding paper records and permanently deleting electronic PHI.
• Backup electronic records may be stored for longer periods for disaster recovery purposes but are de-identified if retained past 6 years.
• Exception: Records subject to litigation holds will be retained until the hold expires.

Quality Assurance Policy

AI Medical Scribe follows rigorous quality assurance (QA) procedures for AI-generated encounter documentation:

• Automated checks: NLP algorithms scan all notes to detect any potential errors or inconsistencies.
• Manual auditing: A sample of visit notes are reviewed by our clinical documentation specialists monthly.
• Target accuracy: Our target is 98% accuracy on key documentation elements like medications, diagnosis codes, symptoms, etc.
• Physician feedback: Doctors can report any errors found after submission.